Reinstall the latch, making sure the word “UP” faces upward.Ī. If the word “UP” is upside down and at the bottom of the latch, the latch is installed incorrectly. Remove the interior assembly, mounting plate, and exterior assembly from the door, and look at the latch inside the door hole. If you still encounter the problems above, the deadbolt latch may be installed upside down. If your door is 2” (51 mm) thick, use the longer black screws. If your door is 1-3/4” (44 mm) thick, use the medium silver screws.If your door is 1-3/8” (35 mm) thick, use the shorter gold screws.Measure the thickness of your door to determine the correct mounting screws. Three sets of mounting screws are supplied with the lock. If you encounter any of the problems above, make sure that you are using the correct mounting plate screws. The interior assembly does not fit on the mounting plate. The interior and exterior assembly won’t mount parallel to the door edge.Ĭ. The interior mounting screws are difficult to tighten.ī. If you don’t immediately hear five beeps and see the Checkmark flash five times, the Mastercode is disabled.Ī. Make sure switch #3 is on, and press the Program button once. Attempt the procedure again, making sure to enter the same Mastercode in step 4 and 6. Make sure the Mastercode has been enabled before trying to disable it. If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds). If the latch bolt does not extend to lock, then all codes have been successfully deleted While the door is open and unlocked, press the Lock symbol. Make sure to enter a valid Mastercode in step 4 during your next attempt. If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Deleting All User Codes with the Mastercode Enabled While the door is open and locked, test the user code to make sure it no longer unlocks the doorĮ. Make sure to enter a valid Mastercode in step 4. Deleting a Single User Code with the Mastercode Enabled While the door is open and locked, test the user code to make sure it unlocks the door.ĭ. Make sure to enter a valid Mastercode in step 3. If all user codes are filled, delete a code to make room for this one. Make sure the lock has room for an additional code. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. If programming is successful, the Checkmark will illuminate and you will hear one beep. The Checkmark will flash five times and you will hear five beeps. For instuctions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock. The procedure for adding user codes is different when the Mastercode is enabled. Adding User Codes with the Mastercode Enabled
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